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Empty Download Folders

If you are attempting to download files but are seeing empty download folders, understand that this is a known issue between certain versions of Safari (the web browser) and Microsoft OneDrive (you can read about it on Apple's website here >).


Here are the best fixes for the issue:

  1. Use a different web browser such as: Chrome, Firefox, etc.

  2. Update your version of Safari to the latest iteration.

  3. Clear your cache/cookies or try opening the download folders in Incognito Mode.


If you continue to experience issues, please do not hesitate to reach out to us via the live chat feature on our website or by email at: contact@wifiCFI.com.


Thank you,


wifiCFI

 
 
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